business i.t. support huddesrfield

keeping your business running

Business owners just like you use Upgraded I.T. for our no-nonsense approach to I.T. services and solutions.

it solutions tailored to you

your own it departmemt without the huge expense

Business owners just like you use Upgraded I.T. for our no-nonsense approach to I.T. services and solutions. At some point you’ll need new computers, that’s us. Not sure about anti-virus or remote support tools, we've got you covered. Want to get on the Microsoft 365 bandwagon, that’s us too! You may already be halfway there but aren’t sure about security or setup or all the things that go ping and whizz, yep, we can help there also.

Most companies just like yours use Upgraded I.T. for all their computer monitoring, security and remote support. Like your own I.T. department without the annoying holiday requests, salary and sick pay!

Book a call with Tom →Our IT Services →

PROUDLY SUPPORTING

businesses like yours acrosss west yorkshire

Companies

180

Workstations

210

Users

Jacqueline G.

Great diagnostics. Tom was generous with his time and gave me really helpful advice on how to make best use of my laptop as it is until I'm ready to replace it. Really appreciate his knowledge and honesty.

Esther F.

I needed my iPhone screen fixing and whilst apparently a simple job, it was a little more complicated than it first seemed. Both Tom and Bekki were incredibly helpful in keeping me updated on what was going on and got it fixed as quickly as possible for me. Great job, thank you!! I’ll
Definitely be coming back if I need any IT equipment fixing ... and to talk about ongoing IT support for my business too.

William A.

knowledgeable, helpful, good value and friendly. wouldn't go anywhere else

Paul G.

If you have a broken device that you would like fixing, then pop down and visit Upgraded IT. They can fix almost anything! Used many times and never any issues.

Lozza N.

Took my 2nd hand IMAC in which i was struggling to download OS onto.in less than a day they had it up and working like a new machine , very pleased

Jeremy P.

Took an ancient iMac in for a new hard drive. A very friendly, prompt and super-patient service. Thanks for going the extra mile!

Harrison M.

great service attentive to my needs and very respectful would highly recommend

Rhian E.

Brilliant level of service! I'm self employed and very dependent on my MacBook, which had a nasty virus. I called at 9am, took it in by 10 and it was ready for me by 3pm. It's running better than it has been for quite some time and I can now get on with my business! Tom and Rowan are friendly, extremely knowledgeable (not just about computers and IT) and professional. Highly recommended, will definitely be using their services again.

John S.

Professional service at good price

Jude C.

Barry F.

Not a bad set of lads!! Fixed my iPhone 7 Plus screen in a few hours!! Not bad priced either!!

Cheers lads from Baz n Phil..

Terry C.

Needed a repair on my iPad rang and they said come straight down.Very professional , quick and helpful.Would highly recommend.

Pj L

Used them several times over the years for various repairs, and a PC build. Excellent service, very fair prices, and very friendly.

Paul G.

If you have a broken device that you would like fixing, then pop down and visit Upgraded IT. They can fix almost anything! Used many times and never any issues.

Saif Ayaaz (.

I brought my 2020 Macbook Pro in with a broken screen. The guys at UpgradedIT were fantastic and gave me the information I needed to make a decision about the fix.My Macbook was ready within 24 hours and fixed perfectly. Would definitely recommend bringing your tech here!

Jason M.

I always take my Apple products for repair to Upgraded I.T Friendly, knowledgable and efficient service. I highly recommend.

Lindsay V.

Just called to make an enquiry into a HDD repair & although they don't do HDD repairs Tom gave me lots of information regarding who to go to for repair and what the repair process would entail, he also gave me a rough idea on how much it would likely cost to recover the data.Thank you very much for the advice Tom :)

Simon P.

Great service . Honest . Helpful and resonable prices for repairs and wont rip you off . Us them you wont be sorry

William A.

Greta B.

Tom is an exceptional problem solver- I couldn’t recommend him more highly.

Richard W.

We called in to their office this morning with a laptop that we have been struggling to power up and the owner? helped us sort out the problem in under 5 minutes! Really helpful and didn’t make us feel like real ‘numpties’ and refused to take payment for this bit of his time. Great service!We came back to them after having a similar good experience with an Apple Mac which wouldn’t upgrade and they solved that too.Great Company…. Definitely recommendRichard Walker

Compo C.

Used Upgraded IT on multiple occasions to fit new batteries and repair ipads, iPhones and PC’s. Always received a first class service with the work being done quickly and at a very competitive price. Have recommended to friends and family and will be continuing to support a friendly local business👍👍👍

Rebecca L.

Great service. Nice, quick and reliable. Will certainly use again and recommend :)

Wayne O.

If you need laptops computer or iPhone repairs go down and try this company super impressed by service and turn around 👍👍😃

Tracey F.

fantastic service, fixed the smashed screen on my sons iPad.. Very friendly staff, reasonably priced. Will deffo use again

Haleigh N.

Did a great job, replaced my iPhone battery - knowledgeable and had a good laugh too ☺️
Definitely recommend if you're in need of a repair, second time I've used their services now. Thank you!

Luke S.

My pc had some issues to the point where it didn't turn on at all and i didn't know what to do. i took it down to the shop and left it there for 3 days it worked for an 1hour and broke again. It was a hardware problem. anyway they hooked me up with a beast of a gaming pc with some same parts for a really good price hands down best company for pc fix's and builds for sure.

June C.

Julie W.

great guys who can explain what's wrong without using jargon and get it sorted

Jan

Lovely guy. Fixed a silly issue with my iPad with no charge. Highly recommend.

Giles P.

Just the ticket!

Emily& E.

Honestly best service I’ve ever received, extremely respectful and honest with you!I 100% recommend their services 😁

Sara D.

Dropped my iPhone 6s and iPod, both with cracked screens off last Tuesday. I was phoned within an hour and given a really good quote. I can’t fault the service or price!! Thanks so much and will definitely recommend to others.

Edwin P.

Contacted Tom at Upgraded IT. Advised me that cost of replacing Amazon Fire screen would be same as purchasing a new one. He was absolutely correct. His advice and honesty much appreciated and will be remembered in case of future need.

Jonny S.

Great little business! Went out of their way to help fix my electric drum module, not the usual thing they work on but were still willing to help. Would highly recommend!

Martin H.

Tom did a great job with an iPad screen and diagnostics on a laptop hardware issue. Clearly knows his stuff in depth. You can’t fake real experience like that. Bekki is also very friendly and between them make for a welcoming experience.

Julia C.

Thanks for efforts and a friendly and super efficient service. Dolly my iMac is running like a dream.It’s like she’s had an MOT far cheaper than buying a new machine. - clean and upgraded… boom 💥Thanks Tom and teamJules

Scotty

Took my Mac in off the cuff to have a loose keyboard key repaired. The very friendly and helpful staff repaired it immediately and for no charge. Fantastic service (I've been before and they were excellent then as well). Well worth a look if you need IT expertise. Thank you very much Upgraded IT

Deryn C.

I would give them 10* if possible! Tom and his team at Upgraded IT are absolute experts in their field and the service is exceptional! I came to them after my existing business' system suffered a major fault, potentially resulting in data loss! Upgraded IT not only repaired the system from the ground up, but remapped its functionality to make it faster for my workflow, and more user friendly for my staff! I also received a follow-up call where I was walked through the process of reconnecting the system back at my office - which was my preferred method over a call out - a service which they also offer. Aside from large jobs like these, they undertake all manner of repairs (big and small) as well as custom IT solutions and PC builds. So happy to have come across these guys, I won't go anywhere else in the future! Even if you're not in the Huddersfield area I would suggest travelling out of your way to let these guys deal with it - expert service!

Tamara Del T.

The team at Upgraded It are both friendly and professional. Rowan and Tom explained everything to me and made sure I understood everything that was going on with my machine. I'm very satisfied with the service, and the value was great. Strongly recommend it.

Allison L.

Granddaughter dropped her laptop and smashed screen.these guys had new screen fitted within couple of day.
Would highly recommend this place for all IT repairs and advice.
Thank you.

Edward D.

Great service from Tom - as always! Friendly and knowledeable, fixed my father-in-laws iPad issue in minutes - highly recommended!

Victoria B.

Not only were they extremely efficient, helpful and fair when I bought my computer from them about 6 months ago, but, I rang them this morning about a wifi reception issue. Although this problem is unrelated to my purchase, Tom could not have been more helpful. This was very kind of him!

Joanna M.

Very helpful and a good range of upgraded laptops.

Tina V.

Knowledgeable, quick to respond and extremely helpful. Definitely recommend. Supplied equipment that averted an I. T. crisis.

Lea T.

Would definitely use this company again in the future

Aaron L.

My Mac failed and Tom got it going again quicklyDidn’t even want to charge me, proper good bloke 👍🏼

Karl G.

Great service took my laptop down within
30 mins it was fully working again amd fresh can't thank tom enough
thanks mate

Mark F.

We couldn't get our laptop to work at all - took it to Upgraded IT, who had it working in minutes - didn't charge us.

Rebecca L.

Great service. Nice, quick and reliable. Will certainly use again and recommend :)

Graham H.

Excellent service always for Tom at Upgraded IT. Thoroughly recommended.

Graham L.

Fast, friendly and professional service. New Hard drive in my ailing Apple Mac in a couple of hours at a decent price.

Brooke Jane F.

Anything you need, phone or IT based, Tom is the man to speak to. He’s helped me on lots of things now from a broken iPhone screen to PC upgrade information, anti-virus recommendations and recently helped with a software problem. He’s great, highly recommended!!

Bruce M.

My 17" Macbook Pro in its end-of-life crisis died before I got to back it up. Tom and James somehow revived it enough for me to save my stuff. A miracle! Top chaps. Thanks.

Steven H.

Geoff S.

Extremely helpful. Genuine advice and no pressure. In addition to a couple of upgrades to my ASUS vivo mini and battery swaps for my wifes Dell laptop. They have also given free advice over the phone to solve a problem myself without having to take the PC to them.Highly recommended.

Lewis A.

3 separate visits to Tom and Rowan - always friendly, effective and very reasonable. Rate these guys highly!

Anna S

Great service. Very helpful and efficient.

Peter G.

Used these guys a few times now and can’t praise them enough first class service and fair prices I won’t go anywhere else for phone and computer repairs

Nefariouuus

I had just built a new Pc and it wouldn't turn on, within a couple hours they had fixed the problem, amazing guys :)

Sev

Fast and efficient, and not taking the piss on prices. Macs repaired here as well as ordinary PCs.

Joan M

Had problems with my work laptop brought to these lads absolutely brilliant they were , my lap top is like a brand new machine .Thank you I will be using you again

Rob H.

First Class service. No job to small. Also supplied new Desktop built inhouse and reconditioned laptop both at reasonable price. Highly recommended

Sue B.

Great service, great price. Don't bother with Currys just go straight to these guys !!!

Michael H.

Incredible services! Currys told me it'd be a £400 repair job for a laptop that I'd only had for 2 months (and that I'd have to pay it myself). These guys fixed it in a few hours for £24!!What more can be said? Honesty goes a long way and by charging a reasonable and fair price, it's a safe bet that they will be my first 'go to' in times of tech trouble next time!

Samantha H.

Wow what can I say just taken my lap top in as the key board stopped working and was told it would cost a fortune to repair buy other companies so bought a new one, these lads opened the back of the computer and touched a cable and hey presto its is back working and they haven't charged me either wish I had gone to these first as I didn't need a new computer I now have 2.
these lad's are brill I will be going to them in future if we have any more computer issues.
Sam Hague UK Curtain Walling Ltd and once again thanks

Sam

Samuel B.

I rang up with a problem with my MacBook Air and before I’d even paid the man he was quite happy to talk me through some of the issues and the potential cost. Brilliant service.

Ash Willcocks (Bearded B.

Absolutely amazing experience, friendly, banterous and professional. My old pcs cooler leaked everywhere and this is a very rare thing to happen and it completely disheartened me to build another. Tom/Thomas was an expert at the building and it now looks super pretty and I can finally get a workstation and a gaming pc again!

Steve K.

just had my battery replaced in my IPhone 7, by Upgraded IT. Very reasonably priced despite complications. These guys are the best at what they do and I would most definitely recommend them to anyone having issues with their, phone, laptop, IPad etc. Great service guys, Thankyou.

David H.

Great service and great people who know what they are doing at a very realistic price - they also go that extra mile !

Chris C.

Great engagement with these guys. Two ipad mini repairs. Good Comms, honest on requirements. Run a great little shop

Matt F.

Very good service, Very good knowledge. Will definitely go again when need to.

Aimee E.

Called in with my Nephews kindle, he had managed to snap his hedphone plug into the headphone socket 🤦‍♀️ upgraded IT had a look over it and said let me see what I can do, 10 mins later the plug was out and the kindle was back to working how it should be. Great service, definitely recommend for repair

J Wright & Sons L.

So impressed with the service we received. We were completely locked out of our office computer, couldnt access important information. The computer was dropped off, fixed and collected within 24 hours. All the information we had lost was back and saved us a lot of time and work. The price was extremely reasonable.
We will definitely us these guys again.

Diane B.

Looked at my laptop and was rectified in a couple of minutes, no charge. Brilliant people. Thank you.

Nicola W.

Great repair on a damaged laptop screen. Pleasantly surprised at how quickly you guys were able to get it turned round and how reasonably priced it was! 100% would recommend to anyone in the Huddersfield area looking for computer repairs.

Carol-Anne B.

Repaired water damaged phone in just a few hours at a v good price. Great service as always

Margaret S.

Wonderful place! So helpful! Would be really stuck without them!

Lauren H.

Great service from these guys. My phone screen was cracked - they had it repaired in a matter of hours. Looks brand new. Cheers!Editing my review as I've just popped into the shop (a few years after this initial visit) and these guys have sorted my laptop, which wouldn't turn on, in a matter of seconds. Thought it was a goner. Absolutely brilliant service, as ever!

Andy W.

great customer service, knowledgeable, welcoming presence, took my computer in as it wouldn't turn on for some reason, handed it over at 9am, got a phone call a few hours later to say it was working fine, wouldn't accept any money off me for their time

Arthur Y.

Great service! The issue was fixed immediately, saving my data and preventing costly repairs. Thanks

Zein A.

The reviews speak for themselves. I broke my MacBook screen and took into "Upgraded IT" who are specialists at MacBook repairs. It was repaired within 24 hours with high quality parts, quick service and excellent customer service.

Elaine S.

I don’t know where to put this recommendation but I want to thank the lovely man at UPGRADED I.T. in Milnsbridge for sorting out the mess I had got my my IPhone into within a couple of minutes, and he wouldn’t take anything for doing it! Use him for anything you need I.T. Related. He knows his stuff, you can park outside, and why bother going into town?

Paul B.

I dropped my IPad on a hard surface burring the metal by my power switch making it inoperable. Tom stripped it down, performed intensive surgery and now it’s perfect, all at a reasonable price. I could not recommend them highly enough. Paul

Andrew L.

Excellent service always 👏

Aimee E.

Christine M.

Ipad wasn't charging, the lovely Tom diagnosed the problem and fixed it straight away. No fuss no muss. Was polite and cheerful and I would recommend popping in. 🙂

Alan S.

Very friendly and attentive service. Clearly very knowledgeable, I would recommend without reservation.

Beth O.

Had a few repairs done with these guys, always really friendly and they will tell you if it’s not worth repairing or if it’s cheaper to do something else. Quick and reliable and a decent price.

Claire R.

What a Bobby Dazzler of a service from Upgraded I.T.
Helpful, efficient and wasn’t at all phased by a tablet in Mandarin!
Recommending you to everyone I meet. Many thanks!

Claire Robertson

Steve

Took my daughter's laptop in to be repaired. Tom sorted out my issues within 5 minutes.He explained that the issue with the laptop button could be fixed but would be expensive so showed me a workaround that saved me quite a bit of of cash.Most places would charge the high price and think nothing of it.Was refreshing to deal with a genuine honest guy.Tom was really friendly, polite and helpful. He gave really good advice and I would recommend this place to everyone!!!!Thanks once again Tom 👍👍👍

Terri H.

Thank you Tom for your help and advice! I took my 8 year old MacBook Air in to be diagnosed. Tom took a look there and then and gave me an idea of the issue and price to fix. Unfortunately it wasn’t worth fixing as a new laptop would cost the same, but apple wanted to charge me £120 just to look!!!!

Jan B.

This is the second time Tom has come to the rescue. Great service I highly recommend

Yorkshire R.

Fixed my iPad screen in less than 24 hours and great price too, we’ll definitely be using them again 👍🏻

Lisa A.

100% reccomend these guys. Fixed my son's iPhone today after the screen smashed last last . The phone was needed asap due to a trip away tomorrow . I was told the phone would be done in an hour, 35 mins later it was fixed.
Excellent , fast and freindly service and saved so much hassle and stress. Thank u so much 😊

Peter C.

Excellent service upgrading our Mac - quick, efficient and cost was reasonable. Would definitely recommend

Edwina H.

Fantastic,friendly,service.Fixed my issue no problems.Very happy 😀 Thank you

Martin C.

Excellent service. Sorted my problem quickly and with humour.

Lisa C.

Had a piece of the charger end stuck in the charger point on my IPad. 5 min job for Upgrade IT and no charge.
Have used before. Very knowledgeable, trustworthy and professional.

Shaun M.

What a company, I destroyed the wife's laptop on holiday and took it to the guys to fix if at all possible knowing I had badly blown it up. They tried there best to fix it but was beyond salvageable. Did not charge me as it was not fixed even though they had spent time n effort trying. Recommend Upgraded IT to anyone. Thanks guys.

Sarah W.

Thanks Tom for sorting my laptop with a simple fix when I thought I was about to say a devastated goodbye to it 🙈 Absolute legend. Really appreciate it 👍🏼

Charlie H.

Brilliant, friendly and professional service, repaired my daughter's ipad. Will definitely use again!

Edwina H.

Great friendly service,fixed my issue quickly.Very happy,thank you

Luke Ashley T.

Just called to get some advice on my laptop that I had spilled a cocktail over, and the guy I spoke to was super helpful and honest with me.Told me he could definitely repair it but it likely wouldn’t be worth it as it was a 2015 mac air and would likely be cheaper/more economical to just buy a new one outright.I appreciated his honesty and his advice - nice to have someone genuinely wanting to help rather than just take your money.Cheers

Vicky Louise A.

Efficient, fast, very knowledgable.
Fab shop would highly recommend

Mike M.

Fantastic service helped me with a broken external hard drive. The information couldn't be recovered sadly and because of that, I wasn't charged for the time they spent.
Really friendly and helpful, I would recommend Upgrade I.T.

Emma J.

Absolutely fantastic service received today. Thank you Tom for your patience. Super quick, and very reasonable charges too.
Would highly recommend Upgraded IT.

Lisa S.

10 out of 10 excellent customer service happy to help me when no one else would can not fault them would definitely recommend, thank you so much for your help.�

Maria H.

Very helpful and friendly staff. Efficient and professional. Highly recommended. Thanks.

Vicky B.

Really good service. Good communication, good price, fast service. Will definitely go back there.

Jim Bob B.

Laptop charger point broken.Brought it here to have it fixed.With helpful advice that it can't be fixed and honest advice and didn't try to sell a new one to me. Will definitely recommend top fella.

Di M.

Been to Upgraded I.T. today. I’ve had issues with Microsoft Word on both I- pad and laptop.
I think the young man’s name was Jordan (apologies if I got it wrong!) He was most helpful
and I would recommend the care he took to explain things to me. Thank you so much . I
shall definitely go again with any computer problems . I also felt Covid safe in their shop.
Di Mayo

Emily G.

just had another fantastic experience with this guys so reposted as highly recommended

Contacted Thomas via online message from the website for a quote for an loudspeaker repair on my sons iPhone 8+
Quick response with a very reasonable price. Took phone in for repair, Thomas gave it a good clean too!
LOCAL FRIENDLY KNOWLEDGEABLE and all over lovely experience
Would highly recommend
Thank you !
#supportlocalbusiness

Susan H.

Thank you Upgraded IT for protection of my laptop. I get a reported update every Sunday, I know that it's in safe hands and I don't have to worry about viruses or anything sinister getting through. If it wasn't for the update I wouldn't even know it was there. I would highly recommend without a doubt.

Bob S.

Sarah H.

I've found Upgraded IT to be very helpful when I was buying a new laptop...and also in extracting data from an old PC that had died!old PC that had died...which we'd have been very upset to have lost 😀

Chris W.

Support package with my business and personal items and can't fault them.
Great support and jobs done�

Nicola C.

Very impressed by the communication, service and fixing of two iPad minis!
Definitely recommend this place to anyone

john P.

My daughter was in the middle of finishing an essay when disaster struck. UpGrade IT responded quickly and professionally. It’s great to have Apple and PC experts on the doorstep.

BRYCE A A

Par excellence. Did a good as new replacement on my 7th generation IPad. Same day repair, few hours actually. Great price inclusive of VAT and a year’s warranty. Professional and friendly. I highly recommend their work.

Rosalie H.

Friendly Efficient Prompt Service @ Reasonable RatesHighly Recommend These Guys

Tim L.

Lucy V.

Claire G.

Thomas has been extremely helpful and efficient at replacing a smashed iPhone screen and for a reasonable price too! Can’t recommend highly enough and would definitely recommend and use again.

Michelle C.

Absolutely amazing service. The screws on our go pro had fallen out and the great guy mended it in seconds for us. Thank you so much. Team Wild Willows.

Faye F.

Brilliant service and great speedy repair

Danielle C.

Thank you for fixing my iPhone, which I accidentally ran over. It is good as new! Efficient service. Thanks again

Amy C.

Excellent service, workstation monitoring on PC & replaced multiple iPhone screens!

Barry S.

Spot on service highly recommend for anything iPhone to pc

Rachael C.

Great service every time and a lot of patience with those of us who are not particularly techy!! No hesitation to recommend.

nicholas M.

Great service, replaced an iPad screen in 4 hours. Good value and quality service. Recommend and will use again.

Kate A.

An incredible friendly experience every time I visit. Really understand issues and try their hardest to solve them and such a friendly manner that you feel comfortable returning for any future needs.

Roz B.

Tom and his colleagues are super helpful, always taking the time to explain thoroughly all the options so I can make an informed decision. Upgraded IT have been my go-to for all things computer / phone related since always

Christopher Richard M.

After a great experience two years ago with a 'budget reconditioned PC' a member of my family required a Top End graphic design PC for a MA project . From Specification to delivery Upgraded IT were again up to the task .

Russell K.

Thomas of Upgraded IT over the past years has been very helpful and knowledgeable in solving all the issues with our computer including downloading Garmin maps that we were unable to do. And he does it at a fair price

Adrian H.

Great and friendly service. I had an issue with a desktop computer and the issue was resolved immediately. Highly recommended

Antony S.

went in with a real problem which they solved hands down. fantastic service. Definitely recommend them

Danielle A.

Would recommend always looks after my mum nothing too much trouble 😊

Andrew F.

JOSH W.

Great service and advice from Tom down at Upgraded IT I would 100% reccomend.

Dave S.

Brilliant service cracked my iPad screen one phone call later I dropped it off and the guys had it repairedWithin a couple of hours . Highly recommend them 👍👍

David W.

Always professional, friendly with great service. Known him and used him for years and its been great to see his business grow over the years. He's fixed things there and then when I've expected to leave it with him for a day or two.

Deborah M.

Just taken my computer into these guys and I'm so glad I did. I usually prefer to go on a recommendation but took a chance..paid off. Really kind, expert and helpful...and as someone who's rubbish and impatient with tech that's just what I needed. I will now sign up for their monthly support package...it will make me feel a whole lot better knowing I can call them when I need to...rather than my computer brand help line which only makes my blood boil.Thanks guys...much appreciated.

Jennifer L.

Rowan and Tom are brilliant!!! They are very knowledgeable and answer queries and boot out any gremlins you might have on your tecky things. 5 star guys!!!!

Peter F.

Impressive fast service. Within an hour or 2 of leaving my laptop with a faulty display I was telephoned to say that the screen had been replaced.

Paul des C.

fantastic work by the guys. I had issues with my hard drive and after a little bit of work they immediately found a solution and saved all my work and pictures.

Great communication at all times and very competitive with a great warranty period. Better than cheaper versions you may find else where.

We will deffinatly be using again for all our IT needs.

Thanks guys.

Ahsan S.

Excellent service repaired my bent cracked IPad no issues within a couple hours.

Bev S.

Been to upgrade it a couple of times and on both occasions they sorted our problem out straight away. Great service at very reasonable price.

Hayley S.

Daughter knelt on & shattered her iPad screen, quick repair, decent pricing and friendly service :)

Marwan M.

Amazing service and staff really professional

Petronela B.

It was a very good service i would recommend.

Charmaine B.

I contacted Upgraded IT out of hours about an iPad which has a broken charger stuck in the charging port and got a super quick response from Tom advising to bring it down whenever and if they could get it out without having to replace the port there would be no cost.I popped in this afternoon, staff were friendly and helpful and after a few attempts and as many pairs of bent tweezers (sorry!) it was sorted. True to their word and despite my asking they wouldn’t take any payment either.I will be going to them for any future issues or repairs.

Anne W.

First rate

John B.

I'd been looking at changing the old battery on my iPhone 5.
There's plenty for sale and tons of 'advice' & videos on the internet BUT I chose the safe route and rang Upgraded IT. Tom was really helpful and offered to do it whilst I waited. No posting and and No risk. Rowan did the work quickly and professionally (whilst I watched) and in no time at all I was on my way.
Why risk breaking your phone or loss of personal data etc for a few pounds extra.
I'll be back with my IT needs in future. Well Done Guys.

Mark A.

Tom has looked after our IT for years now, he always offers a consistently good service, no problem is too small to deal with and his monthly monitoring and anti virus service give us great peace of mind. He is highly recommended.

Sharon A.

Have you heard the one about the hysterical woman running in to this amazing place as my phone said it had been hacked and got into my bank account. They don't even work on phones but Tom was so fantastic in helping, reassuring me and sorting it out for me that I needed to sing out loud to this man and his business who saved my sanity today. Thank you again Tom amd everyone please take your IT business here!!!

Terry B.

not related by the way i had trouble with my old mesh desk top had a chat with Thomas he built me a new one in 2 weeks that is probably 4 years ago never had a bit of trouble since great service

Allison W.

I have twice now had to take my laptop into Upgraded IT for repair and both times it has been sorted out while I was there, with no charge. Excellent service!

Ellie K.

super fast and efficient service, had my macbook repaired and ready to collect in one afternoon, would definitely return in future if i need to!

Chris P.

Tom and his team are an excellent example of a small business delivering outstanding technical understanding and excellent customer service, focused on resolving any I.T. related problem I've given them to a very high standard. I would recommend Upgraded I.T. to anybody who needs any I.T. issue resolving in a professional, speedy and cost effective manner.

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our it services

A complete package of solutions to meet your business needs.

mONITORING

System monitoring keeps an eye on the important things, and alerts us if anything is amiss.

ANTI VIRUS

Business class monitored anti-virus software never bothers you but screams at us instead!

BACKUPS

Ensuring all your important data is backed up and secure at all times.

MICROSOFT 365

Setup, licensing, monitoring and ensuring continuity of service for all your Microsoft 365 needs.

REMOTE SUPPORT

When you or your staff need help with what's on your screen right now, we can deliver that instantly.

REPAIRS & UPGRADES

All our repair services are available to our support customers, along with advice on upgrades.

HARDWARE SUPPLY

New member of staff? Old machine need renewing? No problem we have new kit in stock and ready to go!

CLOUD SECURITY

Microsoft 365 is a bit of a tangled beast to get to grips with. Our Cloud security offerings will help you lock this down.

best advice

We've seen a lot of things over the years. This knowledge helps us advise you on how best to solve any issue you have.

microsoft 365 security

protect your data

Along with all the standard array of checking and fixing and tinkering we do on a daily basis for everyone we look after, we offer an array of advanced security monitoring services for Microsoft 365 platforms. If it’s a new setup or an existing one, we can find the holes and flaws and fix them using our in house 365 monitoring and alert system.

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how hackers plunder your bank account

free book for layered security

Not sure how important having your email or Microsoft 365 platform fully secured is? Complete the form and we’ll send you a copy of our book that helps you understand in an easy to read manner:

What the most common types of cyber attacks are

How much damage these attacks can do

How to prevent successful attacks on your business

Helping fallen leaf design achieve total cyber security

After a series of cyber attacks Fallen Leaf asked us to review their security. We implemented full 365 security monitoring and secure cloud backups to ensure customer data integrity.

"Working with the team at Upgraded IT has been brilliant. We can rest easy knowing our customer data is safe and secure. They are always on hand to answer any questions and give great advice. "

Adam Welsh - Director

Want to see how we can help improve your business efficiency and support your growth?

Book your free discovery call with Tom our head of IT support to learn about how we can implement affordable IT solutions, that can help your business operate better, stay secure and give you the peace of mind that when anything goes wrong you have a team at hand to resolve issues.

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44 (0)1484 655440

6 Days a week